Volkswagen Ph Gives Gratis 24/7 Emergency Roadside Assistance During Enhanced Community Quarantine


Volkswagen’s 24/7 Emergency Roadside Assistance (ERA) is laid upwardly to serve all VW owners during this menstruum of the Enhanced Community Quarantine (ECQ).

Volkswagen vehicles purchased from Dec 1, 2015 onwards are automatically enrolled to the 24-hour ERA during the entire menstruum of ECQ, plus an additional thirty days later the national regime officially lifts stay-at-home orders. The one-year ERA validity for sold brand-new VW vehicles has been waived during these challenging times—another means of ensuring that all Volkswagen customers are covered.

The 24/7 Emergency Roadside Assistance (ERA) has been an integral aftersales programme of Volkswagen Philippines, in addition to is available for every client i time he or she purchases a vehicle. The 24/7 ERA provides Volkswagen owners in addition to drivers an added layer of security, safety, in addition to peace of mind, through the next services that could literally live on life-savers for owners in addition to fleet operators:
  • Towing—In the upshot that your Volkswagen vehicle is immobilized or is involved inward an accident, the ERA volition tow in addition to convey your vehicle to the nearest Volkswagen service facility;
  • Removal of vehicle/vehicle recovery—In an accident where the vehicle has been rendered a amount wreck, the ERA volition accommodate to produce got your Volkswagen vehicle removed alongside the operate of a crane in addition to brought to the nearest Volkswagen service facility;
  • Fuel delivery—If your Volkswagen vehicle runs out of fuel, the ERA volition accommodate delivery of fuel;
  • Battery jump start—The ERA’s service provider volition live on dispatched to jump offset the battery. If your vehicle cannot live on driven safely, towing services volition live on provided;
  • Lock-out service—If your keys are locked within your vehicle, ERA’s service provider volition endeavour to arrive at entry into your vehicle to yell upwardly your keys;
  • Flat tire service—If your vehicle has a apartment tire, ERA’s service provider volition withdraw it in addition to install a spare tire (if available) inward a rubber environment.
Volkswagen Philippines’ ERA besides offers other crucial services inward emergency situations:
  • Relay of urgent messages—ERA’s service provider volition produce got aid of relaying your urgent messages relating to whatever of the events covered inward this program;
  • Accident coordination—ERA’s service provider volition coordinate alongside the necessary agencies (Police, TMG in addition to MMDA) to assist you;
  • Ambulance coordination—ERA’s service provider volition accommodate for an ambulance service when necessary, to convey yous and/or other passengers to the nearest infirmary alongside appropriate medical capabilities in addition to facilities for the necessary treatment;
  • Arrangement for infirmary admission—ERA’s service provider volition furnish necessary admission assistance inward a infirmary or medical facility, inward representative yous and/or the passengers inward your Volkswagen vehicle are injured inward the accident.
For the amount details, in addition to the surface area coverage of the Volkswagen 24/7 ERA, log on to Volkswagen Philippines, or telephone telephone the ERA hotline +63 two 8 459 4772.

Take banker's complaint that during the menstruum of Enhanced Community Quarantine, the 24/7 ERA service in addition to answer fourth dimension may vary, depending on the coordination amidst the vehicle possessor or driver, the local regime unit of measurement (LGU), in addition to the ERA service provider available nearby or within the area.